crack in granite on new install

Maurizio, I just had giallo portafino granite installed. I noticed what appears to be a crack in the granite. There are two pieces where i can feel these cracks. One is on the edge of the island. When i rub my fingers on the surface, I can feel it and visually see it. It is hairline. The other crack i noticed was on the bathroom counter slab at the front between the sink and the edge. I showed these to the owner of the company and he assures me that this is nothing to be concerned about. The cracks can be polished and filled. I am concerned, since i paid good money and dont know if the cracks will grow and get worse. Thank you for your time. Please advise.

 

Dear Adolfo:

 

“ I showed these to the owner of the company and he assures me that this is nothing to be concerned about. The cracks can be polished and filled. ”

 

The man spoke the truth.

 

“ I am concerned, since i paid good money and dont know if the cracks will grow and get worse. ”

 

That is everybody's guess, of course, but you must be fair: you have to give the man a chance to fix the cracks, with the (written) understanding that if further cracking will develop, etc.

 

Now remember, it's never too early to think about the proper maintenance of your stone. The issue of what you'll be doing day in and day out to your stone is – as it should be intuitive – vastly more important than its sealing (if and when possible and/or advisable) and it's all too often neglected. As you can tell by reading many of this site's postings, you're not likely to get good information about routine care from your dealer or installer. Don't become another statistic! By logging into the Helpful Hints section of our website at:   http://www.mbstone.com/HH_promo/helpful_hints.htm , you will be able to get the short version of our maintenance guidelines at no charge. The full version of it – a 7-page document considered by many as an industry benchmark – is available in pay-per-download format in our Educational Literature section at:   http://www.mbstone.com/literature/literature.htm .  

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Ciao and good luck,

Mauri z io Bertoli

 

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