Dear Tanna:
No installer – no matter how incompetent – could possibly cause what happened to your floor. After all, he used regular thinset – not certainly something that's coming from the moon. I really feel sorry for him thinking about the aggravations and humiliation that he had to endure, because a merchant that doesn't know stone from whipped cream wanted to defend his sale.
The answer is quite simple: Blue Lagos is probably the crappiest stone that one could possibly think of.
Of course, if marblecleaning.org could have its way, stones like that would end up being banned by the market, but until then the consumers are at the mercy of an industry that's virtually totally unregulated and that doesn't give a rat's behind about their customers, mostly out of sheer ignorance.
May I ask you now to please read and e-sign our Statement of Purpose at: http://www.marblecleaning.org/purpose.htm?
Ciao and good luck,
Maurizio Bertoli
Article ID: 1366
Created On: Thu, Apr 10, 2008 at 7:11 AM
Last Updated On: Thu, Apr 10, 2008 at 12:00 AM
Authored by: Maurizio Bertoli [mail@mbstone.com]
Online URL: https://marblecleaning.org/knowledgebase/article.php?id=1366