Dear Robert:
Let's see how I can start this…
Let's begin with Joe Doe consumer going at a stone yard to pick out their own slab(s). If you ask me it's plain hilarious. I mean, do you really know what to look for in relation to the particular “granite” that you have in mind? Think for a minute: you're not looking at a slab under ideal conditions to start with; the slab is usually full of dust; you don't know – again I relation to one particular stone – what's acceptable and what's not. In your particular case, you're seeing something only if you look at your stone at a certain angle and under a particular light, etc. Do you really think for a split second that you could have spotted that “thing” that you can't even feel under your fingertips, had you inspected the slab at the shop yourself? It probably would have escaped a trained eye like mine! (BTW, I have Black Galaxy in my kitchen for over 10 years myself.
J
)
“
Is this common and acceptable in granite…
” Yes, it is acceptable on granite. It is also acceptable on Norite (Black Galaxy). The perfect slab is like Utopia: it just does not exist. A few natural flaws have to be accepted in any natural product.
Look, Robert: as you well know, marblecleaning.org is the advocacy group for consumers of natural stone products and we're here to help them out and defend them. But in our continuous quest for being the consumers' “white knights” we can't lose sight of reality and we have to try to be as fair as possible.
I really don't think that we're even remotely close to a consumer fraud situation here.
We would love to have inquirers like you so determined and willing to fight when there is some serious situation of real consumer fraud, but in this case I really believe that you are, will due respect, over-reacting.
May I ask you now to please read and e-sign our Statement of Purpose at:
http://www.marblecleaning.org/purpose.htm?
J
Ciao and good luck,
Mauri
Article ID: 297
Created On: Mon, Aug 6, 2007 at 12:22 PM
Last Updated On: Mon, Aug 6, 2007 at 12:00 AM
Authored by: Robert [madvex@att.net]
Online URL: https://marblecleaning.org/knowledgebase/article.php?id=297