Dear Jodi:
Although Blue Pearl is not among the hardest mercantile granite out there, it's still pretty darn hard!
Stone is polished mechanically, by abrasion and friction, like gemstone; the scratches that you have are in the stone, not on some sort of finish.
Conclusion: only a proficient professional stone restoration contractor can fix that by slightly grinding (honing) the surface of the stone and then polishing it up to blend with the rest. However, if the scratching is extensive, they could be repaired only in a shop equipped with a bed-polisher.
No matter what, the fabricator/installer is fully responsible for your scratches and you don't have to accept the installation the way it is.
May I ask you now to please read and e-sign our Statement of Purpose at:
http://www.marblecleaning.org/purpose.htm?
J
Ciao and good luck,
Mauri
Article ID: 502
Created On: Thu, Sep 20, 2007 at 8:00 AM
Last Updated On: Thu, Sep 20, 2007 at 12:00 AM
Authored by: Maurizio Bertoli [mail@mbstone.com]
Online URL: https://marblecleaning.org/knowledgebase/article.php?id=502