Dear Susan:
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He said he even used acid
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WOW!... acid on stone, huh… What was he planning to accomplish by doing that?... removing scratches with an acid?!?...
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but that the scratches are beneath the finish and since the slabs get to him already finished, he can't get down to it. Does this sound correct?
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Not only doesn't it sound correct, but it is I fact not correct! There's no finish on top of a granite slab. The finish is obtained mechanically by abrasion and friction, like gemstone; therefore any possible blemish that you may detect is part of the surface of the slab, nut under anything. However, considering the particular position, it is virtually impossible to rectify the blemishes that you see, unless you have the faucets removed. After that, only an accomplished stone restoration contractor could pull it off. Is it really worth it, considering that you admit that you can barely see them, and only under special conditions?... It's you call, of course, but if it were my own countertop I would most likely leave it alone.
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Is it typical for the edge of a seam to vary from the rest of the edge?
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Not only is it not typical, but it is not acceptable, either.
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Again, am I risking more problems if I ask him to "work on it"?
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I would definitely insist at having that problem rectified. Your fabricator could not possibly do anything worse than it is now. and if he can't (amazing thought, ain't it?!...) then you will get a stone restoration contractor to do it for him at his cost.
May I ask you now to please read and e-sign our Statement of Purpose at:
http://www.marblecleaning.org/purpose.htm?
J
Ciao and good luck,
Mauri
Article ID: 585
Created On: Fri, Oct 5, 2007 at 9:52 AM
Last Updated On: Fri, Oct 5, 2007 at 12:00 AM
Authored by: Maurizio Bertoli [mail@mbstone.com]
Online URL: https://marblecleaning.org/knowledgebase/article.php?id=585