Dear Myriam:
It's an easy answer and, alas, sad at the same time. Somehow water found its way behind and under your tiles and that is what causing the loosening of the tiles, their discoloration and their rotting away.
Going by your description of the situation it sounds like it's too far gone to try to do anything, but you may want to consult with a proficient stone restoration contractor in your area before getting ahold of that jack-hammer…
May I ask you now to please read and e-sign our Statement of Purpose at:
http://www.marblecleaning.org/purpose.htm?
Ciao and good luck,
Mauri
Article ID: 708
Created On: Sun, Oct 28, 2007 at 8:49 AM
Last Updated On: Sun, Oct 28, 2007 at 12:00 AM
Authored by: Maurizio Bertoli [mail@mbstone.com]
Online URL: https://marblecleaning.org/knowledgebase/article.php?id=708